Seha “Health” App - POC
An app design proposal for Seha Abu Dhabi Health Services to tackle booking medical appointments, keep an updated health records and identify patient allergies and diet system
Lead product designer
MVP - POC
SEO, Growth, Engineering
Seha “Health” App - POC
An app design proposal for Seha Abu Dhabi Health Services to tackle booking medical appointments, keep an updated health records and identify patient allergies and diet system
Lead product designer
MVP - POC
SEO, Growth, Engineering
Seha “Health” App - POC
An app design proposal for Seha Abu Dhabi Health Services to tackle booking medical appointments, keep an updated health records and identify patient allergies and diet system
Lead product designer
MVP - POC
SEO, Growth, Engineering
Intro
Background
An app design proposal for Seha Abu Dhabi Health Services to tackle booking medical appointments, keep an updated health records and identify patient allergies and diet system.
Multiple back-to-back meetings with the stakeholders were important:
To gain an understanding of the business requirements for features requires more clarity or discussing specific flows.
Showcasing rough sketches on a day-to-day basis discussing experience direction, implementation limitations and where we can improve the journey for patients while trying to create a new booking to be the easiest way possible.
Intro
Background
An app design proposal for Seha Abu Dhabi Health Services to tackle booking medical appointments, keep an updated health records and identify patient allergies and diet system.
Multiple back-to-back meetings with the stakeholders were important:
To gain an understanding of the business requirements for features requires more clarity or discussing specific flows.
Showcasing rough sketches on a day-to-day basis discussing experience direction, implementation limitations and where we can improve the journey for patients while trying to create a new booking to be the easiest way possible.
Intro
Background
An app design proposal for Seha Abu Dhabi Health Services to tackle booking medical appointments, keep an updated health records and identify patient allergies and diet system.
Multiple back-to-back meetings with the stakeholders were important:
To gain an understanding of the business requirements for features requires more clarity or discussing specific flows.
Showcasing rough sketches on a day-to-day basis discussing experience direction, implementation limitations and where we can improve the journey for patients while trying to create a new booking to be the easiest way possible.
Key activities
Moodboard
Moodboard was an exciting activity conducted over the course of two days, The activity included:Grasp an overview of how booking work, identify key touch points in the user journey and required information to complete a successful booking Discovery of competitors experiences to measure and understand user patterns
Key activities
Moodboard
Moodboard was an exciting activity conducted over the course of two days, The activity included:Grasp an overview of how booking work, identify key touch points in the user journey and required information to complete a successful booking Discovery of competitors experiences to measure and understand user patterns
Key activities
Moodboard
Moodboard was an exciting activity conducted over the course of two days, The activity included:Grasp an overview of how booking work, identify key touch points in the user journey and required information to complete a successful booking Discovery of competitors experiences to measure and understand user patterns
Key activities
Sketches
Sketching on paper during quick meetings sales director and in my own time led to multiple results:
The appointment process would allow filtering booking either by facility or appointment type.
Suggested a focus on highlighting sooner dates, allow the user to change the facility and the selected Physician anytime during the journey before booking is complete without having to start from scratch.
User Medical Record “ My profile “ would be a modular concept that pushes the most important information to the user that requires an action first it can be a notification or a suggestion to fill in missing information such as measurements or medications.
Key activities
Sketches
Sketching on paper during quick meetings sales director and in my own time led to multiple results:
The appointment process would allow filtering booking either by facility or appointment type.
Suggested a focus on highlighting sooner dates, allow the user to change the facility and the selected Physician anytime during the journey before booking is complete without having to start from scratch.
User Medical Record “ My profile “ would be a modular concept that pushes the most important information to the user that requires an action first it can be a notification or a suggestion to fill in missing information such as measurements or medications.
Key activities
Sketches
Sketching on paper during quick meetings sales director and in my own time led to multiple results:
The appointment process would allow filtering booking either by facility or appointment type.
Suggested a focus on highlighting sooner dates, allow the user to change the facility and the selected Physician anytime during the journey before booking is complete without having to start from scratch.
User Medical Record “ My profile “ would be a modular concept that pushes the most important information to the user that requires an action first it can be a notification or a suggestion to fill in missing information such as measurements or medications.
Proposed experience
An approach to emphasis on user-centered design to track health, medical profile and a fast way to book appointments was a very clear direction, we suggested two different UX/UI concepts with different navigational points.
Next Let’s have a look at some of the components followed by Complete UI
Next Let’s have a look at some of the components followed by Complete UI
Discovery
Components Design
Discovery
Components Design
Discovery
Components Design
Navigation Menu
In the proposed business requirements by the client plus competition analysis research and best practices , we identified two different app site maps , however we clearly have a winner which is more simplified and user focused.
Our top level navigation items are:
Home Appointments Requests News
Navigation Menu
In the proposed business requirements by the client plus competition analysis research and best practices , we identified two different app site maps , however we clearly have a winner which is more simplified and user focused.
Our top level navigation items are:
Home Appointments Requests News
Navigation Menu
In the proposed business requirements by the client plus competition analysis research and best practices , we identified two different app site maps , however we clearly have a winner which is more simplified and user focused.
Our top level navigation items are:
Home Appointments Requests News
Hypothesis
User can track from the top-level navigation menu item “Home”, their Medical reports that were just issued from their health provider, current health conditions based on last visits and their current medication, their lab results, and more.
Facilitate their visits to seha institutes and avoid a lot of paperwork while having such information synced to seha serves.
A fast and easy way for users to book an appointment.
News tap to help users discover health tips and recommendations like vaccine announcements for the season or other important alerts.
User can track from the top-level navigation menu item “Home”, their Medical reports that were just issued from their health provider, current health conditions based on last visits and their current medication, their lab results, and more.
Facilitate their visits to seha institutes and avoid a lot of paperwork while having such information synced to seha serves.
A fast and easy way for users to book an appointment.
News tap to help users discover health tips and recommendations like vaccine announcements for the season or other important alerts.
User can track from the top-level navigation menu item “Home”, their Medical reports that were just issued from their health provider, current health conditions based on last visits and their current medication, their lab results, and more.
Facilitate their visits to seha institutes and avoid a lot of paperwork while having such information synced to seha serves.
A fast and easy way for users to book an appointment.
News tap to help users discover health tips and recommendations like vaccine announcements for the season or other important alerts.
Discovery
Medical cards
The home screen is divided in two sections top part for user profile to have quick access for personal information and another card to show recent important activity. The bottom part for their current medical profile information.
Components behavior:
Users can have a quick access to their recent medical report when it’s ready for review.
User can scroll between cards with a swipe gesture to quickly scran different information.
Users would be able to quickly update highlighted Cards that requires an action.
Discovery
Medical cards
The home screen is divided in two sections top part for user profile to have quick access for personal information and another card to show recent important activity. The bottom part for their current medical profile information.
Components behavior:
Users can have a quick access to their recent medical report when it’s ready for review.
User can scroll between cards with a swipe gesture to quickly scran different information.
Users would be able to quickly update highlighted Cards that requires an action.
Discovery
Medical cards
The home screen is divided in two sections top part for user profile to have quick access for personal information and another card to show recent important activity. The bottom part for their current medical profile information.
Components behavior:
Users can have a quick access to their recent medical report when it’s ready for review.
User can scroll between cards with a swipe gesture to quickly scran different information.
Users would be able to quickly update highlighted Cards that requires an action.
Hypothesis
User can track from the top-level navigation menu item “Home”, their Medical reports that were just issued from their health provider, current health conditions based on last visits and their current medication, their lab results, and more.
Facilitate their visits to seha institutes and avoid a lot of paperwork while having such information synced to seha serves.
A fast and easy way for users to book an appointment.
News tap to help users discover health tips and recommendations like vaccine announcements for the season or other important alerts.
User can track from the top-level navigation menu item “Home”, their Medical reports that were just issued from their health provider, current health conditions based on last visits and their current medication, their lab results, and more.
Facilitate their visits to seha institutes and avoid a lot of paperwork while having such information synced to seha serves.
A fast and easy way for users to book an appointment.
News tap to help users discover health tips and recommendations like vaccine announcements for the season or other important alerts.
User can track from the top-level navigation menu item “Home”, their Medical reports that were just issued from their health provider, current health conditions based on last visits and their current medication, their lab results, and more.
Facilitate their visits to seha institutes and avoid a lot of paperwork while having such information synced to seha serves.
A fast and easy way for users to book an appointment.
News tap to help users discover health tips and recommendations like vaccine announcements for the season or other important alerts.
Dsicovery
Booking an appointment
Choosing a Facility, Physician, booking date, and time.
In user journey to discovery facilities and the physicians we learned the following flow : Users selectone of the specific health facilities.User choose their preferred physician corresponding to that facility Set date to view available time slots in next steps.
Dsicovery
Booking an appointment
Choosing a Facility, Physician, booking date, and time.
In user journey to discovery facilities and the physicians we learned the following flow : Users selectone of the specific health facilities.User choose their preferred physician corresponding to that facility Set date to view available time slots in next steps.
Dsicovery
Booking an appointment
Choosing a Facility, Physician, booking date, and time.
In user journey to discovery facilities and the physicians we learned the following flow : Users selectone of the specific health facilities.User choose their preferred physician corresponding to that facility Set date to view available time slots in next steps.
Hypothesis “Accessibility, Discovery"
Enabling the user to define their appointment criteria from the beginning, would mean more accessible times and suitable dates for the users, unlike other apps which would recommend a physician based on background criteria.
Discovery, discovery, discovery … In the suggested journey we made sure it’s an easy journey for the user to discover the facility and physician they are looking for to attend to their health needs while staying to the concept of being modular where they can adjust their selection any time during the journey without going back and to start from scratch.
Enabling the user to define their appointment criteria from the beginning, would mean more accessible times and suitable dates for the users, unlike other apps which would recommend a physician based on background criteria.
Discovery, discovery, discovery … In the suggested journey we made sure it’s an easy journey for the user to discover the facility and physician they are looking for to attend to their health needs while staying to the concept of being modular where they can adjust their selection any time during the journey without going back and to start from scratch.
Enabling the user to define their appointment criteria from the beginning, would mean more accessible times and suitable dates for the users, unlike other apps which would recommend a physician based on background criteria.
Discovery, discovery, discovery … In the suggested journey we made sure it’s an easy journey for the user to discover the facility and physician they are looking for to attend to their health needs while staying to the concept of being modular where they can adjust their selection any time during the journey without going back and to start from scratch.
Prototype
The design process went through multiple iterations and a feedback cycle and the following design represents the outcome of those activities.
Prototype
The design process went through multiple iterations and a feedback cycle and the following design represents the outcome of those activities.
Prototype
The design process went through multiple iterations and a feedback cycle and the following design represents the outcome of those activities.
Another Approach
