Using AI to Increase efficiency at BMW Dubai service center by 20%

Exploring new grounds with AI-enabled cameras where physical and digital bring tangible value

Lead product designer

Entirely new SaaS product

SEO, Growth, Engineering

Using AI to Increase efficiency at BMW Dubai service center by 20%

Exploring new grounds with AI-enabled cameras where physical and digital bring tangible value

Lead product designer

Entirely new SaaS product

SEO, Growth, Engineering

Using AI to Increase efficiency at BMW Dubai service center by 20%

Exploring new grounds with AI-enabled cameras where physical and digital bring tangible value

Lead product designer

Entirely new SaaS product

SEO, Growth, Engineering

Intro

Background

BMW Service Center Dubai operated by AGMC is one of the biggest centers in the region to provide maintenance services for BMW car owners, and our goal was to provide a solution to assist in increasing workshop and car tracking services efficiency for a better services for their customers.

Intro

Background

BMW Service Center Dubai operated by AGMC is one of the biggest centers in the region to provide maintenance services for BMW car owners, and our goal was to provide a solution to assist in increasing workshop and car tracking services efficiency for a better services for their customers.

Intro

Background

BMW Service Center Dubai operated by AGMC is one of the biggest centers in the region to provide maintenance services for BMW car owners, and our goal was to provide a solution to assist in increasing workshop and car tracking services efficiency for a better services for their customers.

Proposed experience

An approach to emphasis on user-centered design to track health, medical profile and a fast way to book appointments was a very clear direction, we suggested two different UX/UI concepts with different navigational points.

Next Let’s have a look at some of the components followed by Complete UI

Next Let’s have a look at some of the components followed by Complete UI

Hypothesis

A clear timeline of the car history across different stages of its service would quickly help the workshop team take proactive decisions

A clear timeline of the car history across different stages of its service would quickly help the workshop team take proactive decisions

A clear timeline of the car history across different stages of its service would quickly help the workshop team take proactive decisions

Hypothesis “Accessibility, Discovery"

Embowed by physical ai powered cameras by Pulses.ai installed across BMW service center from the entry gate to the exit gate and all locations and features proposed in the product design phase hypothesis were confirmed to be valid.

Embowed by physical ai powered cameras by Pulses.ai installed across BMW service center from the entry gate to the exit gate and all locations and features proposed in the product design phase hypothesis were confirmed to be valid.

Embowed by physical ai powered cameras by Pulses.ai installed across BMW service center from the entry gate to the exit gate and all locations and features proposed in the product design phase hypothesis were confirmed to be valid.

The solution

The solution

The solution

Another Approach

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