Using AI to Increase efficiency at BMW Dubai service center by 20%

Exploring new grounds with AI-enabled cameras where physical and digital bring tangible value

Lead product designer

Entirely new SaaS product

SEO, Growth, Engineering

Using AI to Increase efficiency at BMW Dubai service center by 20%

Exploring new grounds with AI-enabled cameras where physical and digital bring tangible value

Lead product designer

Entirely new SaaS product

SEO, Growth, Engineering

Using AI to Increase efficiency at BMW Dubai service center by 20%

Exploring new grounds with AI-enabled cameras where physical and digital bring tangible value

Lead product designer

Entirely new SaaS product

SEO, Growth, Engineering

Intro

Background

BMW Service Center Dubai operated by AGMC is one of the biggest centers in the region to provide maintenance services for BMW car owners, and our goal was to provide a solution to assist in increasing workshop and car tracking services efficiency for a better services for their customers.

Intro

Background

BMW Service Center Dubai operated by AGMC is one of the biggest centers in the region to provide maintenance services for BMW car owners, and our goal was to provide a solution to assist in increasing workshop and car tracking services efficiency for a better services for their customers.

Intro

Background

BMW Service Center Dubai operated by AGMC is one of the biggest centers in the region to provide maintenance services for BMW car owners, and our goal was to provide a solution to assist in increasing workshop and car tracking services efficiency for a better services for their customers.

Car Timeline

Car Timeline

Car Timeline

A clear timeline of the car history across different stages of its service would quickly help the workshop team take proactive decisions

Workshop Capacity

Workshop Capacity

Workshop Capacity

Overall statistics per Workshop would provide a better idea of its current capacity, and performance and help the workshop managers make proactive decisions to avoid maintenance and delivery delays.

KPI Settings

KPI Settings

KPI Settings

While tracking the service center, workshop, and car statistics, dynamic KPI settings will help the managers and operational team set targets and define their plans for example staff availability leading to better service time and increased efficiency targets.

Hypothesis

Hypothesis

Hypothesis

Prototype & live solution

The design process went through multiple iterations and a feedback cycle and the following design represents the outcome of those activities.

Prototype & live solution

The design process went through multiple iterations and a feedback cycle and the following design represents the outcome of those activities.

Prototype & live solution

The design process went through multiple iterations and a feedback cycle and the following design represents the outcome of those activities.

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