Intro
Background
BMW Service Center Dubai operated by AGMC is one of the biggest centers in the region to provide maintenance services for BMW car owners, and our goal was to provide a solution to assist in increasing workshop and car tracking services efficiency for a better services for their customers.
Car Timeline
A clear timeline of the car history across different stages of its service would quickly help the workshop team take proactive decisions
Workshop Capacity
Overall statistics per Workshop would provide a better idea of its current capacity, and performance and help the workshop managers make proactive decisions to avoid maintenance and delivery delays.
KPI Settings
While tracking the service center, workshop, and car statistics, dynamic KPI settings will help the managers and operational team set targets and define their plans for example staff availability leading to better service time and increased efficiency targets.
Hypothesis
Prototype & live solution
The design process went through multiple iterations and a feedback cycle and the following design represents the outcome of those activities.
